Enroll in this IAOTH, UK Accredited Professional Certification in Conflict Management course to master essential conflict management skills and strategies for navigating conflict in the workplace effectively. It is a masterclass for conflict management & resolution at workplace (workplace conflict management) and in personal relationships though mediation, emotional intelligence and many other techniques.

Many of our students take this course as a part of their leadership and manager training. Learning this will help you efficiently handle difficult conversations and also get better at even other important areas e.g. Emotional intelligence, relationship building, communication skills, management skills, customer service, teamwork, resilience, assertiveness, company culture, anger management, interpersonal feedback, and negotiation.

In this course, you will learn to identify and understand different conflict styles, including accommodating and compromising approaches, through real-world conflict examples. You will gain insights into the importance of conflict management in organizational behavior and explore proven conflict resolution strategies and techniques. Whether it’s managing conflict in an organization or resolving conflict in the workplace, or managing conflict at home, our course equips you with the tools needed for conflict management success. With expert guidance and practical conflict management examples, you’ll enhance your conflict resolution skills and foster a more productive and harmonious work environment. Don’t miss out on this opportunity to elevate your conflict management prowess.

In this course, you will learn:

  • Introduction to Conflict Management
  • The Nature of Conflict
  • Types of Conflict: Workplace, Home, and Personal
  • Conflict in Management: Organizational Behavior Perspectives
  • Conflict Styles and Handling Styles
  • Definition and Examples of Conflict Management
  • Conflict Management vs. Conflict Resolution
  • The 5 C’s of Conflict Management
  • Conflict Management Techniques: A Comprehensive Overview
  • Developing Effective Conflict Management Skills
  • Emotional Intelligence and Listening as Key Skills
  • Leadership and Confidence in Managing Conflict
  • Anger Management in Conflict Situations
  • The 5 Styles of Conflict Resolution
  • Thomas-Kilmann Conflict Model in Conflict Resolution
  • Diplomacy and Mediation as Resolution Techniques
  • Step-by-Step Conflict Resolution Processes
  • Conflict De-escalation Strategies
  • Mindfulness in Conflict Resolution
  • Meditation Techniques for Stress and Anger Management
  • Conflict Management Strategies in the Workplace
  • Conflict Management for Couples and at Home
  • Conflict Management Strategies for Customer Relationship
  • The Impact of Culture on Conflict and Management
  • Conflict Management in the Digital Age
  • Policies and Procedures in Managing Workplace Conflict

This programme is accredited, and this Udemy course is recognized for certification by Virtued Academy International, an autonomous institute, under the Virtued Society, incorporated under the act 21, 1860 of the Government of U.P., India. Validity & Utility of the training is conditionally in conformity with the Constitution of India, and the laws of the land under Article 19 1 G. Virtued Academy International provides continuing education for individuals interested in self-development and students should contact the IAOTH, UK for registration/ accreditation and relevant local authorities for the scope of practice.